Refund Policy
We offer a 30-day money-back guarantee.
Damaged or faulty items
If your order arrives damaged or doesn't work, message us within 30 days of delivery with a photo or short video and we'll send a free replacement or a full refund.
Duplicate Charges
If you are charged multiple times for the same order due to a payment error, any duplicate charges will be refunded. Only the duplicate payments will be refunded; the original payment for the order remains valid.
Non-Delivery
If your order has not been delivered within 60 days of purchase, you are eligible for a refund of the product amount paid. Shipping fees and Shipping Protection fees (if purchased) are non-refundable and will be excluded from the refund.
Change of mind
We do not offer refunds for change-of-mind requests once an order has been processed. As orders are typically fulfilled within 6 hours of purchase, refund requests are only accepted if submitted within 6 hours of purchase and before order processing begins.
Once an order has been processed, it is no longer eligible for a refund due to a change of mind.
Non-refundable
Shipping Protection, Priority Order Processing, opened Mystery Boxes, and sale items purchased at a discounted price are non-refundable once the order has shipped.
Important: Return Authorization Required
Do not return any items without contacting our support team and receiving authorization first. Unauthorized returns may not be accepted or eligible for a refund.
How to start a return
Contact us at contact@pick4me.store, or reply to your Whop order confirmation email. We answer within 24 hours, 7 days a week.